This is our privacy policy (hereinafter referred to as the “Privacy Policy”). It provides for the manner in which we collect, receive, store, process, disclose, transfer, deal with and handle your personal information (including sensitive personal data or information) in relation to your use of our Product, our website www.ivredge.com
We may periodically render changes to this Privacy Policy. IVREdge Services Pvt. Ltd. reserves the right to amend and / or modify the Privacy policy at any time without prior notice for any reason whatsoever or in pursuance of any modification in privacy legislation or subsequent legislation. Such changes will also be posted on our website also. It is recommended that you regularly check for updates to the Privacy policy.
Information Collected by the Company
IVREdge Services Pvt. Ltd. may collect personal information, views or comments for marketing campaigns, feedback and the like. This shall allow us to ascertain your needs / requirements in order to enhance our services for you. Importantly, we will collect personal information about you that we consider necessary for achieving this purpose. IVREdge Services Pvt. Ltd. will not share such personal information with any third party in any manner which may culminate in invasion of your privacy. Though we take utmost care to keep all the information secured and confidential, IVREdge Services Pvt. Ltd. will not accept any liability arising thereof.
IVREdge Services Pvt. Ltd. may divulge your personal information to Government bodies, Regulatory Authorities, our professional consultants, which may include Chartered Accountants, auditors and lawyers and your duly authorized representatives.
The personal information may be divulged by IVREdge Services Pvt. Ltd. if such disclosure is in conformity with legal requirements or in compliance of a legal process or to safeguard and preserve the rights and property of IVREdge Services Pvt. Ltd. and all its other users, and for security purposes.
Use of Cookies
We use cookies while providing access to our Product, and you and/or your Authorised User(s) consent to our continued use of the same.
We may also use cookies for implementing and using display advertising. You and/or your Authorised User(s) may opt out of Google analytics for display advertising and customize Google display network ads using the ads preferences manager.
We use and will continue to use remarketing Google analytics to advertise online.
Further, we and our third party vendors may use first party cookies such as the ‘Google analytics cookie’ and third party cookies such as the ‘DoubleClick cookie’ together to inform, optimize and serve ads based on your and/or others’ visits to the Website.
However, you can customize your experience or opt out of it using relevant settings.
Access to Third Party Websites
You comprehend and concur that when you use the Product, you and/or your Authorised User(s) may be re-directed to another website (hereinafter referred to as the “Third Party Website”). The mode in which your and/or your Authorised User(s)’ information is gathered and/or used by such Third Party Website is governed by the terms of use and privacy policy of the respective Third Party Website. We advise you and/or your Authorised User(s) to familiarize yourself with policies of such Third Party Website.
We recommend that if you visit, access or use any third party website via a link in our product, make sure you read their website related policies (which are independent of IVREdge Services Pvt. Ltd. policies).
We submit we will not distribute, trade, sell or rent any Information, provided by you and/or your Authorised User(s) or related to your and/or your Authorised User(s)’ use of our Product, to any third party, except as provided in our Privacy Policy or through any other instruction issued by you.
Processing of Information by Third Parties
We may use third parties in order to process your and/or your Authorised User(s)’ and/or end user’s Information. These third parties are obligated to keep such Information protected and confidential. We do not share such Information with third parties unless doing so is necessary for purposes provided in our Privacy Policy; and/or to carry out your request and/or permissible under the laws.
We work closely with third parties for developing our Product and facilitating your use of the same. We may disclose the Information to such third parties engaged by us. However, we will make reasonable commercial efforts to ensure that such third parties keep such portions of the Information that they may receive from us confidential as per industry standards.
We may also disclose the Information in the circumstances set out herein below:
- Statutory or Legal obligations: We may disclose the Information collected by us if required by law, or if we believe in good faith that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights and/or property, or (c) to protect the property or safety of the users of our Product or Website or any third party.
- Change of Control/Business Transfers: We reserve the right to sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, the Information may be part of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer or successor of our company or business may continue to use your Information as set forth in our Privacy Policy.
Reasonable Security Practices
We have implemented the security practices and procedures according to the international standard ISO 27001 on “Information Technology – Security Techniques – Information Security Management System Requirements”.
Consent
By visiting our Website and/or using our Product you allow us to collect, receive, store, process, disclose, transfer, deal with and handle your and/or your Authorised User(s) and/or your end-user’s Information in accordance with this Privacy Policy.
Withdrawal of Consent
If you wish to withdraw the abovementioned consent to our Privacy Policy, you may contact us in this regard at info@ivredge.com
In case you withdraw your consent to our Privacy Policy, we reserve the right to terminate your use of the Product.
Upon withdrawal of your consent to our Privacy Policy, your Information will be deleted as soon as reasonably possible in accordance with applicable policies and laws.
If at any time, you have questions or concerns about our Privacy Policy, please feel free to email us at info@ivredge.com
Further, if at any time you have grievances with regard to processing of Information in a time bound manner or otherwise, you may contact us at info@ivredge.com. We will redress your grievance within a reasonable time frame from the date of receipt of your grievance, or such other period of time deemed necessary by us.
We would like to clarify that our Privacy Policy is exclusively subject to the applicable laws of India, and you provide your unequivocal consent to this.
This Privacy Policy comes into effect from 01st January 2023.
If at any time, you have questions or concerns about our Privacy Policy, please feel free to reach out to us at info@ivredge.com