voice solutions

Voice Solutions

A primary & essential channel for customer communication, businesses can use cloud telephony services to leverage the advantages of voice communication.

We as a cloud telephony solution provider facilitate you to implement voice solutions like missed call, number masking, toll free number, cloud contact center, click to call in order to place, receive and manage calls from anywhere.

cloud telephony solutions

What is Cloud Telephony?

Cloud telephony also known as Unified Communications as Service (UCaaS) is a cloud calling solution that brings together all business communication tools on a single platform.

What can Cloud Telephony Solutions do for your business communication?

Be it B2C or a B2B organization, our cloud telephony solutions provide you with a functionality to communicate seamlessly with your customers without incurring significant costs.

It helps you augment your business processes & transcend your customer reach with a cross-functional telephony solution to streamline your calling experience.

Types of Voice Solutions

Missed Call

Don’t miss leads, offer your customers a no cost communication channel to connect with you promptly
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Automated Outbound Calling/ AOD / OBD

Launch business promotion campaigns or broadcast other important voice messages to a large number of customers at the same time
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IVR Solution

Greet your customers with a pre-recorded greeting & answers their queries promptly without human assistance
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Virtual Number / Virtual Patching

Give your customers a single point of contact, reduce infrastructure costs & maximize agent efficiency
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Number Masking

Maximise customer’s data privacy, connect agents with your customers while securing their data and privacy
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Toll Free Number

Enable a large number of customers to call you without paying anything and boost your brand recognition
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Click to Call

Raise your service standards, give your customers a fast & easy way to connect with you
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Auto Dialer

Get rid of manual dialling, automate dialling to optimize agent productivity
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Cloud Contact Centre

Fulfill all your call center requirements with our full-stack cloud contact center solution to augment agent efficiency & productivity
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Benefits of Voice Solutions

Easy Integration with your existing CRM enables smooth running of business operations

Data collation and analysis of customer data over a single platform for training & quality purposes

Sustained & unhindered connectivity with customers

Scale up to expand and boost your business as you go

Safe & secure cloud telephony solutions with high up-time